Yes — at Winbance, you are allowed to change your trading platform after starting your Challenge or Direct Pass account.
To request a platform change, simply contact our support team by email or live chat.
Our team will assist you in migrating your access details to the new platform, provided that the new platform is supported by the same data provider (Rithmic).
🛠️ Important Conditions:
The requested platform must be compatible with the Rithmic data feed.
Some platforms may require a fresh configuration of your login credentials.
Platform changes are processed manually and may take up to 24–48 hours.
📩 To request a platform change:
Send an email to support@winbance.com with:
Your full name
Your current account type (Challenge or Direct Pass)
The platform you wish to move to