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How Can I Request to Claim a Reward?

Updated over 3 weeks ago

You can request to claim your trading reward directly from your Winbance dashboard. The process is simple and available once your account becomes eligible.

Steps to Claim Your Reward:

  1. Log in to your Winbance dashboard

  2. Click on the “Reward Claim” icon

  3. This option will only appear if your account is eligible

  4. Enter the Account ID (this is not your User ID)

  5. Specify the amount you would like to claim

  6. Select your preferred payout method (e.g., USDT, USDC, Binance Pay, Bank Transfer)

  7. Provide the required payment details

  8. Click Submit to confirm your request

What Happens Next?

  • A confirmation email will be sent within minutes indicating that your reward claim is under review

  • Reward claims are processed with Instant Payouts, typically within up to 60 minutes

  • Once approved and sent, you will receive a second email confirming the payout

  • If a request is not approved, you will receive an email explaining the reason

Important Notes:

  • Ensure your Account ID and payment details are accurate before submitting

  • Processing time may vary slightly depending on payment method and verification checks

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