The timing for reward claim requests depends on the type of account you’re using. Each account has its own schedule for when you’re allowed to submit a request.
🗓️ Claim Timing by Account Type:
🧪 Simulator Account
You may request a reward once every 15 days
Claims must be submitted on Fridays, before 12:00 PM (New York time)
💼 LiveX Account
You may request a reward once every Friday
The request must be made before 12:00 PM (New York time)
🚀 Direct Pass Account
You can request a reward at any time, once you meet the eligibility criteria
No fixed schedule applies
📌 Reminder: All claims are reviewed before approval. Make sure to meet the account’s Safety Zone and rule compliance requirements before submitting.