UPDATE - 8:50pm, Tuesday 14th October
Our provider has advised that satellite services have been restored. If your device is still offline, it may require a manual reboot.
5:00pm, Tuesday 14th October
We’re currently experiencing a partial outage with one of our Satellite providers. Our team is currently working with them to restore services as quickly as possible.
Details of the outage
Some Satellite Monitors are experiencing delays, this will be impacting cameras and machine control.
What we're doing
We will provide updates and let you know as soon as it is resolved.
What you can do
Log into MyFarmbot and check the Monitors that are showing a "Delay" status badge, these devices may be impacted and will need to be monitored closely.
Check for pumps that are currently running. These will have to be operated using manual overrides at the pump while signals are disrupted.
Stay tuned for updates from us, we'll keep you informed about the status of the outage and any additional instructions.
If you have any further questions, please reach out to service@farmbot.com.au or call 02 9901 4798.
We're sorry for the inconvenience and we thank you for your patience and understanding during this time. Please be assured that we are doing everything possible to resolve the situation and provide you with the reliable service you deserve.
Sincerely,
The Farmbot Team