What’s happening?
We’ve identified an issue that may temporarily restrict pump control actions within the platform. This means you might be unable to manually turn pumps on or off during this time.
What are we doing about it?
Our team has identified the cause and is actively working on a fix. We expect normal pump control functionality to be restored soon.
Do I need to do anything?
No action is required from you. Once the fix is applied, pump controls will resume normal operation automatically.
Will automation still run?
If your pumps are set up with automation rules, those will continue to operate as configured unless otherwise advised.
We appreciate your patience while we resolve this and will provide an update if anything changes. If you have urgent concerns, please contact our support team.
02 9901 4798