Overview
To ensure faster loading on your screen, browsers will store some site data (known as the cache). While this is useful most of the time, sometimes it means you are looking at an outdated version of a website.
At Farmbot, we are constantly iterating and improving our platform, and so if you are having some issues with the site, it may be helpful to clear your cache.
If any issues persist after clearing your cache, please contact our support team on service@farmbot.com.au or 02 9901 4798.
How to clear your cache using Google Chrome?
Click or enter the following URL into Google Chrome chrome://settings/clearBrowserData and the Clearing Browser Data form will appear
Choose the time range: All time
Click Browsing history and Cached images and files (it is optional to click Cookies and other site data)
Then click Clear Data button
Refresh your screen and log in to Farmbot again
How to clear your cache using Firefox?
Open the History menu and select Clear Recent History (if the menu bar is hidden, press ALT key to make it visible)
Choose the time range: Everything
Click the arrow next to Details to choose which parts you which to clear
Click Offline Website Data, Cache and Cookies (it is optional to click any other options)
Then click OK button
Refresh your screen and log in to Farmbot again
How to clear your cache using Safari?
Open the History menu and select Clear History...
Choose the time range: all history
Then click Clear History button
Refresh your screen and log in to Farmbot again
(Mobile) How to clear your cache using Samsung Internet Browser App?
Tap the menu icon in the bottom right of the screen
Tap Settings
Tap Personal browsing data
Tap Delete browsing data
Select which parts of your browsing data you wish to delete and select Delete data
(Mobile) How to clear your cache using Google Chrome
On your Android device, open Chrome
On the right of the address bar, tap More > Delete browsing data.
To delete browsing history (including open tabs), choose a duration and tap Delete data. The default duration is 15 minutes.
To choose more specific types of data you want to delete, tap More options. Select the types of browsing data you want to delete and tap Delete data.
If you delete cookies while signed in to Chrome, you won’t be signed out of your Google Account.
(Mobile) How to clear your cache using Safari
Go to Settings > Apps > Safari.
Scroll down and tap Clear History and Website Data.
Confirm the timeframe you want to clear, then tap Clear History. This doesn’t change your AutoFill information. If this button is grey, there is either no data to clear, or you may need to check your web content restrictions in Screen Time.
Note: Farmbot is not supported on Internet Explorer. We recommend using one of the above browser options (Chrome, Firefox or Safari) for the best experience. |