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Resolved-Partial Satellite Outage - 24 April 2024
Resolved-Partial Satellite Outage - 24 April 2024
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Written by Farmbot
Updated over 8 months ago

We are pleased to report the cause of the outage has been found and resolved. Within the next hour all data should be flowing through and updated. No data has been lost, but unfortunately alerts will have been delayed. We thank you for working with us during this time.

Farmbot.

9:43am 24, April 2024

We’re currently experiencing a partial outage with one of our Satellite providers. Our team is currently working with them to restore services as quickly as possible.

Details of the outage

Some Satellite Monitors are experiencing delays, this will be impacting cameras and machine control.

What we're doing

We will provide updates and let you know as soon as it is resolved.

What you can do

  1. Log into MyFarmbot and check the Monitors that are showing a "Delay" status badge, these may need physical inspection.

  2. Check your pump systems are functioning in local/manual modes if satellite signals are disrupted.

  3. Stay tuned for updates from us, we'll keep you informed about the status of the outage and any additional instructions.

If you have any further questions please reach out to service@farmbot.com.au or call 02 9901 4798.

We're sorry for the inconvenience and we thank you for your patience and understanding during this time. Please be assured that we are doing everything possible to resolve the situation and provide you with the reliable service you deserve.

Sincerely,

The Farmbot Team

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