Go to Fat Llama

Advice and answers from the Fat Llama Team

General

Learn more about the Fat Llama platform.

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6 articles in this collection
Written by Livia, Shelley, Samantha and 1 other

Welcome to Fat Llama!

Key information for our new users!

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19 articles in this collection
Written by Andy, Livia, Samantha and 1 other

Account

Find the answers to any questions about your Fat Llama account

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13 articles in this collection
Written by Shelley, Livia, and Sam

Rentals

Everything lenders and borrowers need to know about the rental process itself.

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8 articles in this collection
Written by Andy, Shelley, and Livia

Verification

Read about how we verify transactions on Fat Llama.

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7 articles in this collection
Written by Shelley and Andy

Cancellations

Our standard cancellation policy remains in place

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3 articles in this collection
Written by Andy and Shelley

Owner Guarantee

Everything there is to know about our insurance-backed guarantee.

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7 articles in this collection
Written by Shelley and Andy

Pricing & Payment

Learn about how payment works for lenders and borrowers

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5 articles in this collection
Written by Samantha and Livia

Buying & Selling

Learn about how buying and selling works on Fat Llama.

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1 article in this collection
Written by Samantha

Resolutions

PLEASE LOOK INTO ANY RESTRICTIONS AROUND COVID 19 AND TAKE THIS INTO CONSIDERATION WHEN RENTING. WE WILL NOT BE MAKING ANY EXCEPTIONS.

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18 articles in this collection
Written by Samantha

Account Troubleshooting

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6 articles in this collection
Written by Shelley