General requirements
Be respectful, clear and prompt in your communication with other users
Be respectful in your communications with Fat Llama staffÂ
Make sure that you meet agreed collection and return times
Owning
Supply the item as described on your listing page
Make sure you're meeting the Owner Guarantee criteria
Renting
If using an item you're unfamiliar with, carry out reasonable research beforehand to ensure you know how to use it safely
Check the basic condition of an item on collection. Take time-stamped photos/videos upon pick up and return, to clearly evidence its condition and take note of each and every item and accessory that the owner has given youÂ
Upon return, double check that you are returning each and every item and accessory in good condition
Look after the item as if it was your own. Take reasonable care to prevent damage, making use of protective packaging where possible
Please note that failure to comply with certain requirements may result in a formal warning, temporary suspension from the platform, or permanent account removal.