If we can't verify your transaction and your Trustworthy Score isn't high enough, we'll cancel rental request for you and refund you the full amount.

Can I reapply?

It depends on why we weren’t able to verify you the first time. 

  • If it’s because you didn’t have the required documentation but now you do, then yes. Please retry with the correct documents for us to review. 

  • If we’ve already gotten all the documentation we’ve asked for, but your trustworthy score still is not high enough, then unfortunately that decision will be final. 

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