Account Troubleshooting | Fat Llama Help Center

Account Troubleshooting

6 articles in this collection
Written by Shelley

I can't log in to my account.

If your login details aren't working, we have a few things to try to get you in.

Written by Shelley
Updated over a week ago

My promo code or referral link isn't working.

Written by Shelley
Updated over a week ago

My messages and/or transactions have disappeared?

If you've logged in and found that your account appears to have been "wiped" -- don't panic!

Written by Shelley
Updated over a week ago

You already took my money, but my account hasn't been verified / the lender hasn't accepted my request.

Written by Shelley
Updated over a week ago

I'm on holiday mode but I am still receiving requests.

Written by Shelley
Updated over a week ago

Report a bug

Let us know when you're experiencing tech issues so our support team and engineers can get on it.

Written by Shelley
Updated over a week ago