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Account Troubleshooting

Account Troubleshooting

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6 articles in this collection
Written by Shelley

I can't log in to my account.

If your login details aren't working, we have a few things to try to get you in.
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Written by Shelley
Updated over a week ago

My promo code or referral link isn't working.

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Written by Shelley
Updated over a week ago

My messages and/or transactions have disappeared?

If you've logged in and found that your account appears to have been "wiped" -- don't panic!
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Written by Shelley
Updated over a week ago

You already took my money, but my account hasn't been verified / the owner hasn't accepted my request.

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Written by Shelley
Updated over a week ago

What is holiday mode? What does pausing an item do?

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Written by Shelley
Updated over a week ago

Report a bug

Let us know when you're experiencing tech issues so our support team and engineers can get on it.
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Written by Shelley
Updated over a week ago
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