Account Troubleshooting
6 articles in this collection
Written by Shelley
Written by Shelley
I can't log in to my account.
If your login details aren't working, we have a few things to try to get you in.
Written by Shelley
Updated over a week ago
Updated over a week ago
My promo code or referral link isn't working.
Written by Shelley
Updated over a week ago
Updated over a week ago
My messages and/or transactions have disappeared?
If you've logged in and found that your account appears to have been "wiped" -- don't panic!
Written by Shelley
Updated over a week ago
Updated over a week ago
You already took my money, but my account hasn't been verified / the owner hasn't accepted my request.
Written by Shelley
Updated over a week ago
Updated over a week ago
What is holiday mode? What does pausing an item do?
Written by Shelley
Updated over a week ago
Updated over a week ago
Report a bug
Let us know when you're experiencing tech issues so our support team and engineers can get on it.
Written by Shelley
Updated over a week ago
Updated over a week ago