In most cases, a task has an assignee (mandatory), a due date, some comments, and a related activity.
For example:
In the last submission of a Safety Checklist, a potential problem was spotted, and Tom received a task to fix it. The task's comments will explain to Tom what needs to be complete, and the task will be related to that specific Safety Checklist Activity.
Another common use of tasks is when we need someone to submit a new activity. For example, maybe you need some paperwork done by Friday, and to complete you will create a task assigned to the right user to create a new activity (of completing the paperwork). In this case, the task is unrelated to a specific activity; it's related to a team and an app that will generate a new activity by Friday.
Create new task without a related activity
If you need Mary from the Safety Team to fill out a Safety Checklist tomorrow you would create a task that looks like the following:
After clicking on Create Task button, an email notification will be sent to Mary about this task. The email will look like this:
Mary will be able to do the task on the browser app or on the mobile app.
In this case, when the task is about creating a new activity, you will see a "START TASK" button. By clicking that button Mary will be able to submit the required Safety Checklist.
Once Mary is ready to submit the new Safety Checklist, she will be able to choose between close the task or keep it open and relate this new activity to the task.
Create a new task with a related activity
Sometimes you will need someone to take action on an activity that already exists. For example, there is an empty field on Mary's new Checklist, and you need Tom to update that content. In this case, you would navigate to the specific activity you want to relate to a task and click "CREATE TASK."
Once you are done setting up the new task, you can click CREATE TASK and an email notification will be sent to Tom immediately.
You can do the same process from the mobile app. From the home page, you can tap on "VIEW" to see the list of activities. Then, navigate to Mary's checklist and choose to "CREATE TASK FOR THIS ACTIVITY."
