Amazon’s FBA service is – in the most part – the reason most sellers have got into Online Arbitrage, but there can be hiccups along the order process.
Tracking the status of an order is going to be far simpler in SKUify than it is in Amazon’s native Seller Central.
In the Sales tab, find the Status column and hover over the order to see what stage of the order process the item is in.
There are five results – with different icons – SKUify might show:
Pending; either awaiting payment or Amazon are assessing the order
Cancelled; either the seller, buyer or Amazon have cancelled the order before it completed
Paid; the order is paid for, but awaiting Amazon to fulfil the order
Complete; payment is accepted and the item is in the process of being, or has been, dispatched
Refund; Amazon have authorized a refund to the buyer
The icons make it quick to spot if any orders require attention, but hover over them to see what the icon means.
For details on any orders showing Refund, click on Refunds at the top of the Sales tab, or go to the Reconciliation or Journey tabs in the main menu.