Great! You are ready to start collecting your first reviews. The first step to get company reviews is to invite your customers to leave you a review. This can be done in two ways: a manual feedback invite and an automatical feedback invite. Both will be explained.

The first thing you need to do is check the feedback invite. Does it match the tone of voice you are using as a company? You can easily edit the text, add a logo or if you want, add a complete HTML source code.

Don't give your customers any room to doubt the legitimacy of your feedback invite. Add your company logo to create trust and awareness.

3. Click on the "File manager" icon in the toolbar

4. Click on "Upload File"

5. Click on "Bestand kiezen"
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6. Select the logo you want to use and click "Open"

7. Click "Upload"

8. Select the logo and click on the white block above "Insert image"
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9. Align and position the logo in your feedback invite
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10. Click "Save text"

As of February 2021, offering a reward (incentive) for a review is no longer supported by Google. Google no longer wishes to receive reviews that have been collected based on the offer of a reward, hereby the request to not offer a reward in the invitation for a review.

3. Replace the text "customer" with "$customername$"

4. Click "Save text"

Of course we did our best to create the best text for your feedback invite, but there is always room for improvement. That's why you are totally free to adjust the text of your invite. One important notice: DO NOT REMOVE "Click here to participate"

As of February 2021, offering a reward (incentive) for a review is no longer supported by Google. Google no longer wishes to receive reviews that have been collected based on the offer of a reward, hereby the request to not offer a reward in the invitation for a review.

If you have multiple sales representatives and want to sign the mail with the name of the sales representative, then you can use our signature option.

5. Click on the "Save text" button

Once the mail is finished and in the right tone of voice with your own logo, you can start adding the email addresses of your client(s). This can be done by one email address at a time or by uploading a list. Let's start with adding one email address a time.

3. Add the email address, name of the customer and if you want your sales representative and filtercode

4. Click "Add"

5. The email address is being added to the send list

As shown in the image below, you can preview your invitation by clicking on "preview invitation". You can actually send the invitation by clicking on "Send invitations".Sen

Product reviews by Feedback Company is a premium feature and availabe on the following platfoms:

3. You can edit the following fields:

a. Subject; Subject of the invite

b. Intro; Introduction text of the invite

c. Product title; Tittle of the product review block

d. Merchant review enticement: The text to ask for a merchant review

e. Outro; Thank you line + Signature

As of February 2021, offering a reward (incentive) for a review is no longer supported by Google. Google no longer wishes to receive reviews that have been collected based on the offer of a reward, hereby the request to not offer a reward in the invitation for a review.

4. Click "Save"

3. Click on "Reminder" in the upper right corner as shown in the image above

4. You can edit the following fields:

a. Subject; Subject of the invite

b. Intro; Introduction text of the invite

c. Product tittle; Tittle of the product review block

d. Merchant review enticement: The text to ask for a merchant review

e. Outro; Thank you line + Signature

As of February 2021, offering a reward (incentive) for a review is no longer supported by Google. Google no longer wishes to receive reviews that have been collected based on the offer of a reward, hereby the request to not offer a reward in the invitation for a review.

5. Click "Save"

3. Here you can see how many invitations have been sent and/or scheduled