We value your input and want to ensure you're completely satisfied with the content we create! Here's how to submit feedback:
Review your content in Airtable
You'll receive a notification when your content is ready for review. You can access it through the link provided in the notification.
Use the "Feedback" column
For each post, you'll find a dedicated "Feedback" column in Airtable. This is where you can provide specific comments, suggestions, or requests for revisions. Be as detailed as possible to help our team understand your preferences.
Want to chat with your account manager?
You can always reach out to your account manager directly via email or live chat if you have more extensive feedback or prefer to discuss your thoughts in more detail.
What is Airtable?
Airtable is a user-friendly collaboration platform that we use to streamline the feedback process. It allows you to easily view your content, provide comments, and track revisions, all in one place. This ensures everyone is on the same page and that your feedback is clearly communicated to our team.
Tips for providing effective feedback:
Be specific: Instead of general comments like "I don't like this," provide specific details about what you'd like to see changed. For example, "Can you make the tone more casual?" or "Could you replace this image with one that features our latest product?"
Provide feedback on all posts at once: To help us work efficiently, try to provide feedback on all the posts in a batch at the same time. This allows our team to address all your revisions in one go.
Check out our helpful resources: We have several resources available to guide you through the feedback process:
Watch this video for a better understanding of the review & approval process.
Need more help?
If you have any questions or need assistance submitting feedback, please don't hesitate to contact our support team.