As a low-cost social media management company, customer support is one of our biggest expenses.
To manage these costs, we limit phone support.
Before signing up, we offer a totally FREE 30 minute consultation call which you can book here. This is your opportunity to learn more about our service and ask as many questions as needed before getting started.
Once you are a customer, we do also offer one FREE 15 minute onboarding call. Again, this is your chance to ask any questions about how everything works once you're inside.
After your 15 minute onboarding call, all customer support is online in our dashboard, live-chat or email as this is a low-cost monthly service and not a full-scale traditional marketing agency that would cost at least 5X as much.
Thank you for understanding.