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Using the Client Portal (with Video Guides)
Using the Client Portal (with Video Guides)

Learn how to navigate the Client Portal and manage your Feedbird account.

Updated over 4 months ago

The Client Portal is your central hub for managing your Feedbird account and subscription. You can access a variety of helpful features and information within the portal, including:

To help you get started, we've created a series of video guides that walk you through the key features of the Client Portal

Accessing the Client Portal & Completing the Onboarding Questionnaire

This video shows you how to log in to the Client Portal and complete the onboarding questionnaire, which provides us with essential information about your business and social media goals.


Updating Your Billing Information

This video demonstrates how to update your billing information, including your payment method and billing address, within the Client Portal.


Adding New Services

This video guides you through the process of adding new services to your existing subscription, such as additional social media channels or content creation add-ons.


Upgrading or Downgrading a Service

This video explains how to upgrade or downgrade your current subscription plan to better suit your needs and budget.


Canceling Your Subscription

This video shows you how to cancel your Feedbird subscription if you no longer require our services.


Need more help?

If you have any questions or need further assistance with the Client Portal, please don't hesitate to contact our support team.

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