We're sorry that things aren't working as intended. It can be frustrating when re-authentication doesn't resolve the issue. To ensure a smooth reconnection, we recommend removing the page from the scheduler and adding it again.
Here's how:
Open your Scheduler: scheduler.feedbird.com
Go to the "Socials" section on the left-hand menu.
Locate the social page you want to remove.
Click the three dots in the top right corner of the page's box.
Select "Remove account."
While still in the "Socials" section, click "Add Social" to add it again.
Follow the on-screen instructions to complete the connection process.
Once you've re-added your page, let us know, and we'll run tests to ensure everything is working correctly. We'll also reschedule any missed content.
Need more help?
If you have any questions or encounter any difficulties during the reconnection process, please don't hesitate to contact our support team.