Sometimes circumstances outside of our control mean we need to make changes to a trip, and very occasionally a departure may need to be cancelled.
If this happens, we’ll contact you as soon as possible, explain what’s changed and talk you through the options available. Depending on the circumstances, these may include moving to another trip, receiving Travel Credit or receiving a refund of the amount you’ve paid.
We’ll always try to give you as much notice as possible and make the process as straightforward as we can.
This is a helpful summary only. Your booking remains subject to our full Terms & Conditions, which will apply if there is any difference between the two.