All Collections
Settings
Editing Email & SMS Templates
Editing Email & SMS Templates

Setting up and customising the SMS and email templates

Max avatar
Written by Max
Updated over a week ago

Email Templates

To edit your email templates head on over to βš™ Settings > Email. The Templates tab will show you the templates you can customise:

You can amend the default wording to your liking by changing the text as needed and utilising the colourful placeholders on the right hand side. Drag and drop these to add the associated text when you email your customer.

SMS Templates

To edit the SMS templates, head over to βš™ Settings > SMS. The Templates tab will show you the templates you can customise:

Currently, we do not offer custom templates for email or SMS.

Did this answer your question?