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What happens if a booking is cancelled or refunded?

FOR AFFILIATES: What happens to your commission when a booking doesn't go ahead.

Commission is earned on completed Experiences. So if a booking is cancelled or refunded before the Experience takes place, no commission is due on it.

Why this is how it works

Your commission is tied to a traveler actually enjoying their Experience — not just booking it. If the Experience doesn't happen, there's no completed booking for commission to be based on.

In practice:

  • A booking that's cancelled before the Experience — no commission is earned, since the Experience never took place.

  • A completed Experience that's later refunded — if a completed booking is refunded, the related commission is voided.

What this means for you

Most of the time, this is straightforward: the bookings that complete are the ones you earn on. Cancellations are a normal part of travel, and an occasional cancelled booking simply doesn't convert to commission — it's not a penalty, just the nature of earning on completed Experiences.

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