Once you’re a member and additional membership levels are available, you can easily change your membership plan right from your account. Initially only Founding Memberships will be offered during the pre-launch time period. Once we have officially launched the mobile app additional membership levels will be offered.
If you need to cancel your membership, you can do so at any time. Reach out to us via Live Chat or our contact form and we’ll help you process that request. Note that if you do cancel your membership, you may be charged a $79 reactivation fee. If you need a break from festivalPass but don’t want to cancel your membership, you might consider our Lite option!