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✨ Highlights ✨
Multiple Ticket Delivery Options on Offers: Offer your fans choices like print-at-home, mobile, or mail delivery, all within a single offer!
Flex Plans (Phase 1): Empower your fans to build custom event bundles and boost your average order value!
Offer (KPI) Dashboard: Gain clearer, real-time insights into your offer performance to optimize sales strategies.
Downloadable Reports: Access your valuable reports with enhanced data security and compliance.
All Integrations
These exciting new features and enhancements apply broadly across the FEVO platform, benefitting all our partners.
Note: The following new features are being rolled out to clients over time.
- Multiple Ticket Delivery Options on Offers
- Flex Plans (Phase 1)
- Offers (KPI) Dashboard
If you're interested in beta testing these new features, we'd love to hear from you — reach out to us!
Multiple Ticket Delivery Options on Offers - Beta Testing
Multiple Ticket Delivery Options on Offers - Beta Testing
Now, FEVO Offers can support more than one ticket delivery option, giving you greater flexibility to present diverse delivery choices to your buyers! You can configure up to five unique delivery options for a single offer and even associate a custom fee for Mail to cover service or shipping costs. This introduces a seamless selection step for buyers directly in the cart, making their purchase journey smoother.
Why you'll love it: Cater to diverse fan preferences and potentially boost conversions by removing friction in the checkout process.
Flex Plans (Phase 1) - Beta Testing
Flex Plans (Phase 1) - Beta Testing
Get ready for a game-changing update that transforms how fans engage with events! This initial phase of Flex Plans empowers you with powerful new sales strategies:
Build-Your-Own Event Bundles: Customers can now handpick multiple events they love in one go, creating truly personalized packages. This unparalleled choice enhances their buying experience.
Streamlined Selection & Checkout: We’ve made the process intuitive and super-efficient, getting fans from selection to confirmed purchase in record time.
Drive Sales & Boost Revenue: By encouraging multi-event purchases, Flex Plans are designed to significantly boost the average value of each transaction, unlocking powerful new avenues for product creation and revenue.
Offers (KPI) Dashboard - Beta Testing
Offers (KPI) Dashboard - Beta Testing
Your Offers (KPI) Dashboard has a new design and improved data points! This powerful dashboard serves as a central hub for organizations to monitor their offer performance on FEVO. You’ll gain instant access to key performance metrics, allowing you to make data-driven decisions to optimize your offers and identify trends.
Why you'll love it: Get a clearer view of your active offers, tickets sold, total revenue, and influenced orders with near real-time updates. This helps you quickly assess what's working and adjust your strategies for maximum impact.
Downloadable Reports with PII Watermark
Downloadable Reports with PII Watermark
In an effort to improve user experience and data security, all your downloaded reports will now be moved to a dedicated "Downloads" tab within the Reports hub.
Why you'll love it: Access your valuable reports more quickly.
Buyer Report Enhanced with Phone Numbers
Buyer Report Enhanced with Phone Numbers
We've enhanced the Buyer Report by adding a Customer Phone Number column to the "Question Answers" tab export.
Why you'll love it: This makes it even easier to link survey answers directly to a buyer's contact information, streamlining any necessary follow-up. This update applies to all past and future orders.
Inventory Reimagined Updates
For FEVO Inventory users, we're providing greater visibility into your event inventory.
Detailed Inventory Visibility: View Breakout by Seat
Detailed Inventory Visibility: View Breakout by Seat
As part of our new Centralized Event Inventory, you can now see a detailed, seat-by-seat breakout of your inventory, including specific sections, rows, and seat numbers.
Why you'll love it: This new view provides unprecedented visibility into your exact seat inventory, which is the first step toward even more granular inventory management options coming soon.
TDC
For partners utilizing the TDC integration, we have a branding update for your confirmation emails.
Refined Digital Email Confirmations for MLB Clubs
Refined Digital Email Confirmations for MLB Clubs
We've updated the MLB Ballpark Logo in your digital email confirmations to ensure accuracy and consistent branding for all MLB Clubs.
General Stability & Performance Improvements
Behind the scenes, we've also implemented numerous bug fixes and foundational infrastructure improvements across the platform. These ongoing efforts ensure FEVO remains stable, secure, and performs optimally, paving the way for future innovations and providing a more reliable experience for everyone.
We hope these updates bring significant value to your operations! As always, we value your feedback. Please reach out to your FEVO representative with any questions or suggestions.