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Ticketmaster: Sales Source and Info Attribute Fields

Help keep your data aligned in Ticketmaster with FEVO

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Written by Support
Updated this week

Sales Source: This feature when set up and enabled will allow partners to track the Sales Source.

Example: Set up Instagram as a Sales Source and selecting that Sales Source from the dropdown on the Details tab of your offer(s) will allow a succinct way to see where sales were made from.

How to set up Sales Source

You can add/delete Sales Source on your Organization under the Offer Settings Tab

How to add a Sales Source to your Offer

To ensure you've setup your Sales Source - make sure you have selected it on the Details tab of each offer.

FEVO Tech Update: Pushing Info Attribute Fields into Archtics

The Other Info Attribution Fields map directly to the TM Archtics Other Info fields in their platform. If these fields are enabled, they will be shown to users while creating and managing offers in Enterprise. We recommend setting a label, as these labels will show to Enterprise users instead of the generic Other Info fields.

How to:

In Organizational settings under Offer Settings you can add your Other Info fields.

Step Two: Freeform Field Mapping: When reps or managers are building FEVO pages, they can now enter freeform text into the “Other” fields. This text will determine how each field is pushed into Archtics, making the process more flexible and user-friendly.

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