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Ticketmaster: Sales Source and Info Attribute Fields

Help keep your data aligned in Ticketmaster with FEVO

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Written by Support

Sales Source: This feature when set up and enabled will allow partners to track the Sales Source.

Example: Set up Instagram as a Sales Source and selecting that Sales Source from the dropdown on the Details tab of your offer(s) will allow a succinct way to see where sales were made from.

How to set up Sales Source

You can add/delete Sales Source on your Organization under the Offer Settings Tab. You can also toggle on/off if you want these Sales Sources to be required.

How to add a Sales Source to your Offer

To ensure you've setup your Sales Source - make sure you have selected it on the Details tab of each offer.

Support for Other Info Fields - Pushing Info Attribute Fields into Archtics

You can now map up to 10 custom data attributes from your FEVO offers directly to your Archtics "Other Info" fields. The Other Info Attribution Fields map directly to the TM Archtics Other Info fields in their platform. If these fields are enabled, they will be shown to users while creating and managing offers in Enterprise. We recommend setting a label, as these labels will show to Enterprise users instead of the generic Other Info fields.

  • Value to You: Tag sales with critical information, such as Sales Channel, Marketing Campaign, or FEVO Offer Type, at the moment of purchase, ensuring valuable data is captured directly in Archtics. This allows you to run more precise reports, segment your audience, and accurately attribute sales.

How to:

In Organizational settings under Offer Settings, you can add your Other Info fields.

Step Two: Freeform Field Mapping: When reps or managers are building FEVO pages, they can now enter freeform text into the “Other” fields. This text will determine how each field is pushed into Archtics, making the process more flexible and user-friendly.

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