Product Release: June 21, 2026

Welcome to our 26.5 release! This update introduces more powerful offer access controls with multi-level gating, improved promotion management with caps on discount code usage, and smoother buyer experiences across checkout, ticket delivery, and merchandise add-ons. Partners will also benefit from improved navigation on bundled and grouped event pages, faster Flex Plan setup, enhanced AI description tools, and easier org user management.

Explore the latest FEVO Enterprise updates designed to make offer setup more flexible, checkout easier for buyers, and day-to-day account management more efficient for your team.

Restrictions are now more flexible and can be combined on a single offer or group. This means you can control who gets access using multiple rules at the same time — for example, requiring a buyer to enter a promo code, verify their identity, and pass an email or zip code check before they can purchase.

The buyer experience is handled step by step at checkout. If a buyer does not meet one requirement, they receive clear messaging for that specific step without having to restart the full process.

Offer setup → Restrictions tab. Turn on each restriction type you want to apply. Once multiple restrictions are enabled, the checkout flow will automatically guide buyers through the required checks in sequence.

Please note: This ticket covers the new buyer experience for multi-restriction flows. Individual restriction types were already fully implemented; this release enables them to work together.

Discount codes can now include an optional Total Usage limit. This lets you control how many times a code can be redeemed in total across all buyers before it automatically stops working.

For clients, this is useful when you want to run a limited promotion without manually monitoring usage or turning the code off yourself. For example, you can offer “50% off for the first 100 orders,” cap a sponsor-funded discount at a specific number of redemptions, or limit a generic code tied to a single game or campaign.

This setting applies to both generic discount codes and unique discount code batches.

Codes Hub → Discounts → create or edit a discount code. Use the field labeled “What is the total number of times this code can be used? (Leave blank for unlimited)” to set the maximum total number of redemptions.

If the field is left blank, the code remains unlimited unless other code-level limits are configured. Once the total usage limit is reached, the code automatically deactivates for future buyers.

Bundle offer navigation: For offers that include multiple bundled events, buyers now see the Group Name in the header pill instead of the generic “Multiple Dates & Times” label. The dropdown makes it easier for buyers to understand what group or bundle they are viewing and move between the events included in that offer.

Group landing page back-navigation: When a buyer starts on a group landing page and clicks into an individual event offer, they now have a clear way to return to the full group page from the header. This helps buyers keep exploring the full set of available events without relying on the browser back button.

When building a Flex Plan, teams can now filter the event list and use Select all to choose only the events currently shown in the filtered results. The action applies only to the visible filtered list — not to every event in the full catalog.

This makes it easier to build plans around a specific set of games, dates, venues, opponents, or event types without manually selecting each event.

Common use cases

Offer Hub → create or edit a Flex Plan → Inventory step → Event list. Apply a filter to narrow the event list, then choose Select all to add the events currently visible in that filtered view.

This update saves time for partners managing large event catalogs and reduces the chance of accidentally adding the wrong events to a Flex Plan. It is especially helpful for teams creating targeted plans across a subset of inventory, where speed and accuracy both matter.

The AI-generated offer description experience has been improved so teams can more easily review the full suggested copy before using it on an offer. The preview area now supports vertical scrolling, so longer AI-generated descriptions can be read in full rather than appearing cut off.

This is helpful when teams use AI to draft external-facing offer descriptions for event pages, promotions, bundles, or other buyer-facing campaigns and need to quickly confirm the content is accurate, complete, and ready to publish.

For offers with multiple delivery options, buyers who choose Digital with QR at checkout will now see the View Your Tickets button in their confirmation email. This gives buyers a direct path to access their digital tickets immediately after purchase.

Previously, the button could be missing if the offer's default delivery method was not set to Digital with QR, even when the buyer selected Digital with QR during checkout. This update makes the confirmation email reflect the buyer's actual delivery choice.

The org user table now defaults to alphabetical order by first name, making it easier for admins and account teams to quickly find a specific user. Previously, users were grouped by role first, which could make it harder to scan larger organizations when you did not already know someone’s assigned role.

This update makes day-to-day user management faster and more intuitive, especially for organizations with larger teams. Admins can spend less time scanning role-based groups and more time quickly locating the person they need to review, edit, or support. Keeping role filtering available also preserves flexibility for teams that still want to narrow the list by permission type.

The checkout Confirm button now stays enabled when a buyer does not select an optional add-on. If the add-on is not required, the buyer can proceed with their purchase without selecting it.

This creates a smoother checkout experience for offers that include optional merchandise, parking, upgrades, or other add-on items.

Merchandise add-on titles display during checkout, giving buyers clearer guidance when selecting merchandise options. For example, if a rep adds a title such as “Choose Your T-Shirt Size” or “Select Your Hat Color,” that label will appear above the available choices so buyers understand exactly what they are selecting.

This helps merchandise add-ons feel more polished and reduces confusion when an offer includes size, color, style, or other option-based selections.

Add-Ons Hub → create or edit a Merchandise add-on → "List of Choices" → Title field.