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Payout Status
Nicole Preston avatar
Written by Nicole Preston
Updated over a year ago

There are 2 primary types of Payouts to Orgs that can be set at the Org level: manual and auto ACH. In both cases, payouts must be manually requested; what changes is how they are paid. 

  • Pending FEVO Approval/Pending (Needs Approval):

    • When payout request has been submitted

    • AND Amounts have been manipulated OR Total >$10,000 OR Request Notes Added

    • AND Request has not yet been approved by Enterprise admin

  • Pending (Auto-Approved):

    • When payout request has been submitted

    • AND Amounts have NOT been manipulated, Total <$10,000, and Request Notes have not been added

    • AND status has not yet been updated to Pending Transfer

  • Pending Transfer: Auto ACH or Auto E-Check has been approved and is awaiting to be transferred by ACH or E-Check API.

  • Paid <Date Status Changed to Paid>: ACH or E-Check API confirm transfer completed.

  • N/A: $0 requested for that specific 'Pay to ____' type while the other is >$0

  • Denied: FEVO admin has denied the transfer

  • Failed Transfer: ACH or E-Check API returns that transfer failed

    *The payout status is related to the Payout to Org not the group

The payout status can be found in Payout Summary emails and the Sold column of the Offers Hub. The payout links in the Sold column should open the Payouts page for that particular offer.

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