1. Go to the Events Hub (left-hand side of the screen)
Click Add Event
Enter Event Details
Event Title
Event Date
Enter Start Time, Door Open Time, and Event End Time
All Times are TBA applicable
Note: You can override the Date Time Information by inputting Date/Time Custom Copy information
If an Event has a specific Image, you can add that to Event Media
Example - Event Matchup (X vs. Y)
If an alternate Venue is needed, that will need to be uploaded prior to Event creation
Venue updates are made under the Venue Tab
Venues are editable after Event Creation
Save - this will create your Event and you can begin building Offers under this New Event
Flexible Venue Creation: Optional Seat Map Images
This new feature is ideal for creating non‑traditional event spaces or general admission events where a visual seat map isn’t necessary, allowing you to get offers live much faster and support a wider variety of event types.
Think things like youth sports camps, clinics, festivals, parking, or open‑field events—anywhere you don’t really need to show fans a detailed seating chart.
Venues can now be created in Enterprise without requiring a seat map image upload. When you skip the image:
A default Venue Map record is created automatically, and
An “About” panel view is generated so fans still see clear, structured venue information on the offer page.
This keeps your setup lightweight while still giving buyers the context they need.
Example: Youth Sports Camp Registration
If you’re running a youth sports camp with simple registration (no reserved seats):
You can create a venue for the camp location without a seat map image.
Build your registration offer tied to this venue.
Fans will see basic details (location, description, dates) in the About panel, but you don’t have to spend time designing or uploading a map that doesn’t add value.
Editing an Event
If a date or time is changed on an event, it will change the date/time for all offers built for that event. Since events belong to all users, only Sales Managers can edit this information.
1. Go to the Events Hub
2. Find and select the event you want to change.
3. On the Details Tab of the event, make the needed changes
NOTE: Make sure you are viewing events for the correct season
4. Save your changes
NOTE: If you can't make this change, please ensure you have Sales Manager access.
Need more help? Explore our video resources in FEVO Academy. Don’t have an account yet? Request access here. Still have questions?
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