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Verify with ID.me

Restrict your exclusive Offers through ID.me

S
Written by Support
Updated over 2 weeks ago

FEVO has partnered with ID.me, the market-leading digital identity and credentials network, as our official identity verification partner.

With the launch of this partnership, FEVO has integrated ID.me's sophisticated identity-verification software into the FEVO Social Checkout™, allowing our partners to easily require identity and group affiliation verification within our seamless purchase experience.

Read more about how this integration can level up your checkout!

The Advantage

  • Tailored Access Control

    ID.me empowers organizations to customize access levels based on specific verification criteria, allowing for granular control over who gains entry to premium content, exclusive offers, or sensitive information.

  • Streamlined User Experience

    ID.me's user-friendly interface ensures a smooth verification process, minimizing friction for users and allowing efficient access to desired content or services while maintaining necessary security standards.

  • Enhanced User Trust and Confidence

    Requiring ID.me verification signals a commitment to user safety, fostering trust and confidence by assuring users that their personal information is handled securely.

Is it safe?

ID.me's technology meets U.S. Federal guidelines for consumer authentication set by the U.S. Commerce Department and is approved as an NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” enabling all people to have a secure digital identity.

Supported Categories with FEVO

Supported Category

ID.me Reach

Military & Veterans

35.1M

First Responders

5M

Doctors & Healthcare

5M

Nurses

5.2M

College Students & Alumni

119.2M

Teachers & Professors

5

Government Employees

22

Age Verification

255M

How It Works (FEVO Partners)

  1. Agree to the terms

  2. ID.me will be activated on your FEVO Enterprise account

  3. Build your offer and “Restrict Offer” by ID.me

    1. Restrict Offer can be found under the Details tab of your Offer build

  4. Market your offer

How it Works (Fans & Shoppers)

  1. Shopper views offer

  2. Shopper clicks “Get Tickets”

  3. Shopper logs in with ID.me credentials

  4. Shopper unlocks inventory

ID.me on Promotion Code-Gated Offers

You can now add an extra layer of security to promotion code‑gated offers by requiring fans to complete ID.me verification after entering their promo code.

This is especially powerful for offers where you already use email or domain restrictions (for example, student or faculty rush offers). With this enhancement, you can first confirm that the fan has an eligible email address (e.g., a .edu address) and then verify their identity through ID.me before they complete checkout.

Notes:

  • This functionality is only available for email and domain-based promotion code restrictions.

  • The email entered to unlock the offer is locked to the order for promo tracking and eligibility, but it does not need to match the email associated with the fan’s ID.me account.

How the checkout flow works

  1. Fan enters their promotion code (email or domain)

    • The fan lands on your promotion code‑gated offer.

    • They enter their email address (for email- or domain‑based promo) as the promotion code.

    • Once accepted, that email is locked in for checkout on this order.

  2. Fan proceeds to ID.me verification

    • After the promo/email is accepted and the offer is unlocked, the fan is prompted to complete ID.me verification.

    • ID.me confirms their eligibility (e.g., student, military, teacher) based on the ID.me configuration for that offer.

  3. Fan completes purchase

    • Once ID.me verification succeeds, the fan can complete checkout as usual, with their locked email and verified ID.me status attached to the order.

Configure this in the Restrictions section during the Offer creation or editing flow in Enterprise.

Need more help? Explore our video resources in FEVO Academy. Don’t have an account yet? Request access here.

Still have questions? Fill out our Partner Support Request Form to get in touch with us!

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