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Frequently asked questions about Fibbl
How does Fibbl work? How is it implemented?
How does Fibbl work? How is it implemented?

Questions and answers about the practical aspects of our product

Mattias Österberg avatar
Written by Mattias Österberg
Updated over a week ago

The Fibbl script is meant to be simple to integrate into any e-commerce platform. The script is implemented once on the global product detail page template, and then dynamically displayed or hidden on respective product detail page. If a product has Fibbl content, it will be displayed. If a product is missing Fibbl content, it will not be displayed. This is always the case if you have not actively chosen to unpublish a specific product in our system or disable a specific technology for a specific product – which you completely control yourself with the help of the Fibbl platform.

  • How long does it take to implement Fibbl?

    The majority of existing Fibbl clients has managed to implement and release the script to production in less than a day. See the help center articles here and the full documentation regarding implementation here.

  • How will Fibbl content function with my other visual product content?

    The script is really simple, and you are in full control of how you want it to be displayed on your website. The vast majority of clients implement the Fibbl layer witch will display the 3D content over your original images when loaded and make the experience and implementation quite undramatic or they just add buttons which triggers the 3D, AR or VTO experience on click, see example here.

  • I'm a retailer with thousands of products, how do you know witch models I can use?
    We have a product - matching mechanism that use AI to find and connect your product with the available models in our database. Once you have signed up, you can upload you google shopping feed and the platform will find and suggest the models for you.

  • What if I change my mind? How can I un-implement Fibbl?

    No problem at all. Just remove the script as you would regularly.

  • How do I proceed if the products I sell are in your database?

    If we already have models in our database that matches your product inventory, it’s ready to be integrated and displayed on your store as soon as you have implemented the script. Sign up to Fibbl, browse our database of models, assign to them to your account and distribute them to your e-commerce.

  • How do I proceed if the products I sell are not in your database?

    We are currently building the worlds largest database of 3D Models, but there will be cases where we are missing content on specific products which you may want to access. If that is the case, reach out to us and we can organize creation of them.

  • Can I decide which models and technologies I want to display on my website?

    Yes, you have full control of both the products where the technology should be displayed and also the technology type which you want to display. The script is implemented once on the global product detail page template, and then dynamically displayed or hidden on respective product detail page. If a product has Fibbl content, it will be displayed. If a product is missing Fibbl content, it will not be displayed.

  • Does the Fibbl script affect the performance of our website?

    Yes, a tiny bit – as any content on any website. However, the content is only loaded when your users actually click on the technology because they want to see it.

  • Do you have any clients that are currently live with Fibbl technology?

    Yes, see a selection of clients here.

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