Fieldd's review management setting allows you to control your customer ratings.
After each service Fieldd automatically messages your customer asking for a rating.
Depending on whether they give you a 'positive' or 'negative' rating we funnel the leads internally or externally to your review platforms of choice.
Where do I find my review settings?
- CRM Settings
- Reviews
- Automation
What does the setting 'Positive Rating Booster' do?
This setting allows you to receive an alert if a client choses to leave a bad review and keep it internal. You can determine what is considered a negative and positive rating.
Positive internal ratings will auto-send the client a link to share their experience to Google.
Typically, customers want to give a review, however they have a limited 5 minute window once a job has been done to leave you a positive review. That is why Fieldd will automatically sends this to your customers once you finish a job. To boost your online ratings without you having to lift a finger.