The Customer database impacts data usage if you reload data using a cell/data connection instead of WiFi.

Per Work Order:

  • Completed work orders with signatures (no photos, scanned bar codes, or PDFs) = 50kb
  • An average photo = 36kb
  • An average PDF = 60kb

Per month usage:

  • A 2 Gig data plan equals about 40,000 standard appointments completed on the mobile app.

If you add an average of 1 PDF and 5 photos per service - it's about 6,900 appointments per month.

Note Whatever plan you're in, we save the most recent 3 years of data as required by NPMA, and we archive the history from 4 to 7 years .

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May 2017
Updated, August 2017

Article ID: 0003

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