⚠️Running these checks in advance can help pinpoint the problem faster and enable our support team to assist you more effectively. When contacting email support, please be sure to include your test results.
Is "FIFINE K683A Microphone" seen by your Windows or Mac, or is it recognized as an unknown device?
If it is recognized and the level meter responds when you speak, but you still don't hear audio from the PC, have you selected the correct output device (computer or the mic) under the system and software settings?
If the computer sees it as an unknown device, have you tested it out on a different computer? Tried to update and reinstall the unknown driver a few times on different computers?