⚠️Completing these checks first will help identify the issue more quickly and allow our support team to assist you more efficiently. When contacting email support, please include your test results.
Is "FIFINE T683 Microphone" seen by your Windows or Mac, or is it recognized as an unknown device?
If it is recognized and the level meter responds when you speak, but you still don't hear audio from the PC, have you selected the correct output device (computer or the mic) under the system and software settings?
If the computer sees it as an unknown device, have you tested it out on a different computer? Tried to update and reinstall the unknown driver a few times on different computers?