Pending Jobs

Issues with uploading jobs off the FIGJAM App

Rhys Lindsay-White avatar
Written by Rhys Lindsay-White
Updated over a week ago

The most common cause for such an issue is the device's data/Wi-Fi connection. 

Follow the steps below to resolve the issue:

  1. Ensure your device is loaded with data and/or is connected to Wi-Fi.

  2. Check your data connection allows you to browse i.e. can you perform a google search? If not this may be an issue with your APN settings.

  3. Once you have confirmed there is a working data connection, perform a Sync on the FIGJAM App
    (Main Menu -> Sync Now)

  4. Toast messages will appear at the bottom of your screen informing of any updates.

  5. Stuck/Pending jobs should have uploaded now.

If jobs are still Pending please contact FIGJAM Support:
Email: support@figjammobile.com
Cell/WhatsApp: +263 772 887 814

Did this answer your question?