If your files aren't showing up, 9 times out of 10 it's because you haven't published them yet. 

This is typically what you'll see when you try to view a client link before you've published the file(s):

To ensure that files aren't accidentally downloadable for a client who hasn't paid yet, you have to manually publish the files after they are finished uploading.

In some cases, such as when the client has paid in full, this is more of a hassle than a help, so we've built in the option to automatically publish new files, either on a project-wide basis or an account-wide basis.

To see how to enable our "Auto-Publish" feature, click here.