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Remittance copy emails to supplier have failed to be delivered

This issue occurs when the supplier's email address on the Addresses tab is incorrect. Correct the email address to resolve it:

Remittance emails are sent to the email address specified in the supplier's Addresses section, not the email field under the Details tab. This distinction ensures that remittance emails are directed to the correct recipient.

  1. Click Suppliers.

  2. Click the relevant supplier.

  3. At the top, click the Addresses tab.

  4. Click the address you want to edit.

  5. Edit the address in the Email box.

  6. Click Save.

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