If your podcast introduction, podcast cover, episode audio file, episode introduction, or episode cover was not updated for an unreasonable amount of time, you may refer to the following solutions:
Apple Podcasts not Updated
Enter Apple Podcasts Connect and select your show
Under the RSS feed section, look for "Recent Updates" and select "Refresh"
Check your show again after waiting for a few minutes
If the issue persists, contact Apple Podcasts' customer service portal
Fill in the Customer Service form using the following as reference:
Topic: Podcast not updating
Podcast Name: (your podcast name)
Podcast Feed URL: (your podcast's RSS feed)
Show Title: (your podcast name)
Apple Podcasts Show ID: (the string of numbers at the end of your Apple Podcasts' URL)
What's not updating? (select applicable items based on what wasn't updated)
Podcast Description : Show Metadata
Podcast Cover : Show Artwork
Episode Description : Episode Metadata
Episode Cover : Episode Artwork
Audio File : Episode Audio
If the entire episode was not updated, please select the last 3 items.
I am following this podcast: Yes
Podcast Episode is: Downloaded
Message:
Hi. My last episode, (name of last episode), is not updating on Apple Podcasts. Can you help me? Thanks!
Based on our experience, Apple will respond within 2 working days from submission.
Spotify not Updated
If your show hasn't been updated within a day, you can write to Spotify to request for an update.
Title: My Podcast (podcast name) is not updating
Email to: podcaster-support@spotify.com
Content:
Hi, my podcast is not updating. Here is my show link: (your Spotify show link), and here is my RSS feed: (your RSS URL). Please update my show. Thanks!
Best regards,
(your name)
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