As podcasts are often scattered across multiple streaming or listening platforms, it is often difficult for podcasters to gather audience feedback. Through Firstory's cross-platform comment function, listeners are able to send in their comments from the various streaming platforms into Firstory. Creators can easily read, respond, and interact with listeners through our double-layered message function.
Methods to reply to comments
From Firstory Studio Dashboard, select "Audience Feedback" > "Comments" and select which one you wish to reply to. Select "View Comments" to reply to the thread.
From Firstory Studio, select the specific episode of your choice from the Episodes page. Go to "comments" and directly reply to the thread.
Note:
Creators cannot delete audience's comments
Creators cannot reply to Apple Podcast comments, as they are one-way feedbacks.
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