✅ How to cancel your subscription
Open the app and go to the "Profile" tab (bottom right). Tap on "Guest" if you're not signed in, or "My account" if you're logged in with your email.
On the "My account" screen, tap the crown icon in the top right corner. Scroll down on the "Premium Features" page and tap "Manage Subscription".
Tap Manage Subscription. You will be directed to the correct cancellation screen depending on the subscription source.
Tap Cancel Subscription:
If you subscribed via the App Store/Google Play, you’ll be taken to your Apple/Google settings. Tap Cancel Free Trial or Cancel Subscription there.
If you subscribed on the website, you’ll be redirected to fishbox.com in your browser, where you can cancel directly.
You’ll stay on Premium until the end of your billing period.
⚠️ Only logged-in users see all subscriptions
Fishbox offers two ways to subscribe, and where your subscription shows depends on how you signed up:
If you subscribed via the app, your subscription will always be visible inside the app — even if you're not logged in.
If you subscribed on the website, your subscription is linked to your email address. To see it in the app, you must be logged in with the same email you used when subscribing.
If you're logged in with a different email — or not logged in at all — your web subscription won’t appear.
💻 Subscribed on the website but didn’t download the app? Click here to cancel without the app →
At Fishbox, we are committed to your satisfaction and are always ready to assist. For any questions or support, please contact us at support@fishboxapp.com or via our live chat. Rest assured, we will respond to your inquiries within 24 hours.