💡 Note: Subscriptions do not automatically create an account in the app. If you’re unable to reset your password, please double-check whether you actually created an account with this email address.
📲 How to access subscription settings
You can check your subscription status right from the Profile tab — login is optional.
🆕 This is a new feature — please make sure you have the latest version of the app installed.
If you're not logged in (Guest):
Go to Profile → tap anywhere on the Guest card → tap Manage Subscription.
If you're logged in:
Go to Profile → tap My Account → tap Manage Subscription.
⚠️ Only logged-in users see all subscriptions
Fishbox offers two ways to subscribe, and where your subscription shows depends on how you signed up:
If you subscribed via the iOS app, your subscription will always be visible inside the app — even if you're not logged in.
If you subscribed on the website, your subscription is linked to your email address. To see it in the app, you must be logged in with the same email you used when subscribing.
If you're logged in with a different email — or not logged in at all — your web subscription won’t appear.
💡 Subscription details you'll see
If you have a subscription, the screen will show:
Status (Active / Expiring / Cancelled / Payment Issue)
Plan name
Price
Next renewal date
If you don’t have a subscription (or it can’t be detected), you’ll see a paywall with subscription offers.
✅ How to cancel your subscription
Tap Manage Subscription. You will be directed to the correct cancellation screen depending on the subscription source.
Tap Cancel Subscription:
If you subscribed via the App Store, you’ll be taken to your Apple ID settings. Tap Cancel Free Trial or Cancel Subscription there.
If you subscribed on the website, you’ll be redirected to fishbox.com in your browser, where you can cancel directly.
You’ll stay on Premium until the end of your billing period.
📱 Using Android? Check the Android subscription guide →
💻 Subscribed on the website but didn’t download the app? Click here to cancel without the app →
At Fishbox, we are committed to your satisfaction and are always ready to assist. For any questions or support, please contact us at support@fishboxapp.com or via our live chat. Rest assured, we will respond to your inquiries within 24 hours.