Updated for Feb 2018: Now with internal waiver support!

Electronic Waivers:

Now, you can choose to require your customers to accept the terms of your business waivers prior to purchasing a package. In your Administration settings, you'll see a new option called 'Waiver Configuration'. Choose it, then either:

  • Turn 'on' or 'off' the requirement for waivers, and/or
  • Turn 'on' or 'off' the requirement for the waiver link to be physically clicked on, requiring customers to click on the 'Read Waiver' link, where they cannot accept the waiver unless they've clicked on the link.  Just another step you can use to ensure compliance that your users are at least clicking the waiver link.

Once you decide on how you want to display your waiver to customers, you have TWO options on how to configure it.

One: You can edit/display your waiver within the Fitli application

Choose the 'Present Waiver Within Application' to display the waiver inline within the Fitli app.  You'll get an option to edit and copy/paste your waiver into the box shown below.  This waiver box works like a standard text editor - you can size the text, color it, add links, etc.  Click 'Save' to save your waiver and have it displayed to customers during the purchase process (see screenshots below)

Waiver display example:

Two: You can link externally to your waiver.

If you already have your waiver online, once you signup with one of the cloud based services, you'll look for an option to obtain a 'Shareable Link'.  It's that link you want to paste into the box below - giving your clients access to view the document from anywhere online. (see screenshot below)

During the purchase process, your customers will be prompted to accept the waiver, with a link to view the waiver in another browser window, OR within the Fitli app as a popup and will have to agree to continue with the purchase (see below) after clicking the waiver link.

Additionally, you can check the status of your customer's waiver choices in the 'View Customer' section of their profile, and either turn it on manually (if the customer has reviewed the waiver in person with you previously), turn it off, or view the date they accepted and/or clicked the waiver (see below). It's that easy!

Note: Prior to turning on this feature, you may want to contact your customers and let them know there is a 'waiver requirement' coming.

Thanks for being a customer, more product updates and enhancements coming soon, as requested by you!

-The Fitli Team

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