Fitmedik works like your own personal AI assistant, quickly fetching any policy, procedure, or community knowledge from your database. You can think of it like “ChatGPT for your facility’s policies”—ask a question, and Fitmedik will find the best possible answer.
Step 1: Log in to Fitmedik
Open Your Web Browser
Chrome, Safari, Edge—whatever you normally use.
Go to the Fitmedik Website
Enter Fitmedik app URL (e.g.,
fitmedik.app) and press Enter.
Log In
Use the same username and password you were given or that you created.
Tip: If you forget your password, click Forgot Password? and follow the on-screen instructions.
Step 2: Navigate to the Chat Section
Once you’re logged in, you’ll see Fitmedik’s main screen.
On the left-side menu, select Chats.
You’ll see a greeting, such as “Hello, how can I assist you today?”
Why do we use Chat?
Fitmedik’s Chat is your direct line to the AI assistant that can pull up the exact policy or procedure you’re looking for—just like having a real-time policy expert at your side.
Step 3: Ask Fitmedik for a Policy
Under the Chat window:
Click the Type message... field at the bottom.
Type your question about the policy you need. For example:
“Could you show me the policy on medication administration for residents with dementia?”
Press Enter or click the arrow button to send your question.
Wait a moment while Fitmedik retrieves the relevant information from your facility’s policy library.
Step 4: Review the Policy Information
Fitmedik will reply with:
A summary of the policy.
Key points or guidelines (e.g., steps to administer medication).
Possible links or file attachments, if available.
Just read the policy Fitmedik provides, the same way you’d read a printed document. If you need more details, simply ask another question like, “Can you elaborate on the documentation steps?”
Frequently Asked Questions (FAQ)
Do I need special training to use the AI chat?
No, it works just like sending a text message. Simply type your question about a policy, and Fitmedik will locate it for you.
Where are my policies stored?
All policies are securely stored in Fitmedik’s database, accessible only by authorized staff. You’ll see policy details in Chat or in other designated sections if your facility has enabled them.
What if I can’t find a policy?
Double-check your question for keywords. If you still can’t find it, contact an administrator or supervisor—they may need to add the policy to Fitmedik’s database.
How often are policies updated?
That depends on your facility’s processes. Many choose to update Fitmedik whenever a policy changes. You can always ask, “When was this policy last updated?” to see the date.
Pro Tips for Using Fitmedik
Be Specific: If you’re looking for a particular procedure (e.g., “incident reporting” vs. “incident form”), the more specific your question, the better the answer.
Use Follow-Up Questions: Fitmedik remembers the context of your conversation. After viewing a policy, you can ask, “How does this apply to new hires?”
Bookmark Important Policies: If your facility uses an internal link system, save the links to frequently-used policies for quick access.
In a Nutshell
Login: Go to the Fitmedik website and enter your credentials.
Chat: Click Chats and type your policy question.
Read & Follow: Fitmedik retrieves the relevant policy. Review the details and apply them as needed.
By following these easy steps, you’ll have all your facility’s policies at your fingertips. No more digging through binders or multiple folders—just ask Fitmedik, and you’re good to go!