Customers

Tabea Hördemann avatar Jonas Timmer avatar Katharina Rattay avatar +1
31 articles in this collection
Written by Tabea Hördemann, Jonas Timmer, Katharina Rattay and 1 other
Client page

Create tags and assign them to customers

Assign a tag to customers in order to only see certain customer groups
Tabea Hördemann avatar
Written by Tabea Hördemann
Updated over a week ago

Customer Check-In using the Customer Profile

Jan-Erik Isermann avatar
Written by Jan-Erik Isermann
Updated over a week ago

Cancel customers / refund credits

Remove a customer from a unit and have the option to refund the credit
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Written by Jan-Erik Isermann
Updated over a week ago

Edit a customer’s details

Add and edit customer information later on
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Written by Jan-Erik Isermann
Updated over a week ago

Invite customers to FitogramPro

Send a customer an invite to book online.
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Written by Jan-Erik Isermann
Updated over a week ago

Mark a customer's product as paid

Mark a customer's transaction / product as paid
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Written by Jan-Erik Isermann
Updated over a week ago

Check customer notifications

Check when and whether emails are being sent to your customers.
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Written by Jan-Erik Isermann
Updated over a week ago

Medical Certificate

Can’t find a box in the customer card where you can enter information about the medical certificates of your members?
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Written by Jonas Timmer
Updated over a week ago

Merge duplicate customers

Merge customers who appear twice in FitogramPro
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Written by Jan-Erik Isermann
Updated over a week ago

Delete a customer

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Written by Jan-Erik Isermann
Updated over a week ago

Change a customer’s email address

Remove a customer's old email address and add their new one
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Written by Jan-Erik Isermann
Updated over a week ago

Reset a customer’s password

Change/reset your own password as a customer/participant
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Written by Jan-Erik Isermann
Updated over a week ago

Filter customer groups with the help of tags

Only want certain customers to be displayed? Then use tags to easily filter your customers in FitogramPro.
Jonas Timmer avatar
Written by Jonas Timmer
Updated over a week ago
Clients and their products

Sell a New Product

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Written by Jan-Erik Isermann
Updated over a week ago

Edit already purchased products in the customer profile

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Written by Jan-Erik Isermann
Updated over a week ago

Delete a paid product in the customer profile

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Written by Katharina Rattay
Updated over a week ago

Customise contracts individually

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Written by Jan-Erik Isermann
Updated over a week ago

Change a participant's product

A participant may have several products that are valid for one event. The system automatically chooses a product. This can easily be changed
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Written by Jan-Erik Isermann
Updated over a week ago

Customise credit passes individually

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Written by Jan-Erik Isermann
Updated over a week ago

Add/Remove Credits

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Written by Jan-Erik Isermann
Updated over a week ago

Pause a contract

Pause/postpone a customer's contract
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Written by Jan-Erik Isermann
Updated over a week ago

Edit a booking series

Edit and/or cancel a booking series
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Written by Jan-Erik Isermann
Updated over a week ago

Send a payment reminder

Send the customer a reminder for outstanding payments.
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Written by Jan-Erik Isermann
Updated over a week ago

Check product usage

Check how many and which bookings your customer has made with a certain product
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Written by Jan-Erik Isermann
Updated over a week ago

Cancel Invoice

Want to cancel an invoice because you’ve perhaps made changes to the product?
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Written by Jan-Erik Isermann
Updated over a week ago

Create a Single Invoice and Send it via Email

Want to create an invoice and send it directly to your customer via email?
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Written by Jan-Erik Isermann
Updated over a week ago

Terminate a contract

Terminate a customer's contract
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Written by Jan-Erik Isermann
Updated over a week ago

Withdraw the cancellation of a contract

Reverse the cancellation of a contract
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Written by Jan-Erik Isermann
Updated over a week ago