After creating your FitXR profile, we have a dedicated flow for redeeming a membership code.
If you've received a code to access the FitXR membership, redeeming it is quick and easy. First, you'll need to download the FitXR app on your VR headset, and then launch the app.
After launch, as a first time user, you'll be walked through a series of steps to create and tailor your fitness profile.
When your profile has been created, you'll reach this screen below.
From here, tap the blue "Start Free Trial" button in the lower left of the screen, and then you'll be moved on to the screen below.
Once here, all you need to do to start the code redemption flow is select "Redeem Code" from the bottom two options.
When you've done that, you'll be asked for your 12 character code (this will be a mixture of letters and numbers).
The code box will show 000-000-000-000 by default, click there to begin entering your code. After clicking in the box, you'll see a keyboard popup like below.
Once you've entered your code, providing it's been approved successfully, you'll see the following screen to confirm when your membership is valid until.
If you run into any issues, you may see an error screen like the one below. Please feel free to reach out to our support team for help if that's the case.
