What happens for Quest 1 users?

How your experience as a Quest 1 user will change in the coming weeks and months

Tom Weaver avatar
Written by Tom Weaver
Updated over a week ago

Whether you're a Legacy user of FitXR or a subscriber using a Quest 1, your experience in the short term won't change much at all. All users will continue to receive routine updates for the time being, and members will still receive the same daily content updates that they do now.

Our longer term goal here is to leave Quest 1 users with a version of FitXR that is free, stable, and offers a good variety of content. With that in mind, the timeline below is subject to change, but these are the key points we have planned for Quest 1 over the coming few months.

Proposed Timeline for Quest 1 changes

June

  • No noticeable change to the app. Content and updates served as normal.

July

  • Our July update will be mandatory for all FitXR users, and this will allow us to isolate the visual experience of Quest 1 users.

  • At this point, the membership options you see on Quest 1 will change.

  • A new blog/email will be circulated confirming what content will be included with the surviving Quest 1 version of FitXR.

  • In the meantime, content and other updates will be served as normal.

August

  • Reminders about the upcoming end of live support will be shown, with links to resources like this one.

  • Members will be contacted with an update on how their end of subscription experience will be handled.

September

  • All Quest 1 users will be transitioned to the new, separate version of FitXR.

  • This version will be free to use, and contain a large, diverse and constant library of workouts.

October and beyond

  • For the first few months we'll be monitoring the health of the Quest 1 version of FitXR

  • This means actively performing QA checks, investigating and resolving bugs, and making sure it functions in a stable and reliable way

  • Once we're satisfied that the version is stable, our live support for the product will end.

    • This is likely to happen alongside the Meta support end date. Seeing as we won't be shipping updates, and neither will Meta, there should be no new bugs/issues and nothing in the app will be changing.

Have a question?

Please feel free to reach out to our Support team and we'd be more than happy to assist.

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