Introduction
We understand the importance of product reviews to build trust and provide a better shopping experience. However, due to recent changes in Bol.com’s policies, we are unable to fetch product reviews for display on external platforms. Here’s a clear explanation of why this is happening and what alternatives are available.
Why Are Reviews No Longer Accessible in FiveX?
Bol.com has implemented strict measures that limit external access to their customer reviews. Here's what you need to know:
Ban on Scraping Technology:
Bol.com has prohibited the use of scraping bots or technologies to collect customer reviews. This decision was made for security reasons, as scraping can pose risks to their platform integrity.Limited API Access:
Bol.com has restricted their APIs to prevent reviews from being used on external websites or platforms, including integrations like FiveX. Reviews are no longer shared via APIs for plugins or other external tools.Reviews Still Available on Bol.com:
It's important to note that product reviews are still displayed on the Bol.com website itself. However, they will no longer be accessible through FiveX or similar integrations.
What Is Bol.com Offering Instead?
While detailed reviews are no longer available for external use, Bol.com does provide an alternative:
Review Count via API:
Bol.com is willing to share the number of reviews a product has received.
Why Has Bol.com Made This Decision?
Bol.com’s decision to restrict access to reviews is likely based on:
Protecting their intellectual property and user-generated content.
Ensuring reviews remain exclusive to their platform.
Enhancing platform security and reducing potential misuse through scraping or automated tools.
How Does This Affect You?
Bol.com reviews through FiveX:
Detailed reviews can no longer be fetched or displayed.
Reviews are still visible directly on the Bol.com website.
You can only view the review count in FiveX.