We’re sorry to see you go, but if you’ve decided to cancel your FiveX subscription, here’s a quick guide to help you through the process. Please follow these steps carefully to ensure your cancellation is successful.
Steps to Cancel Your Subscription:
1. Go to Your Profile:
Click on your profile icon in the top-right corner of your FiveX dashboard.
2. Navigate to Subscription Settings:
From the dropdown menu, select "Subscription."
3. Click on the Subscription Button:
Find the "subscription button" listed next to your company name and click on it.
4. Cancel the Subscription:
Select "Cancel Subscription" and follow the on-screen instructions.
5. Provide a Reason:
You’ll be asked to share a reason for cancellation—this helps us improve.
6. Save Your Changes:
Click "Save" to confirm and complete the cancellation process.
Important Notes:
Once your subscription is cancelled, all your data will be permanently deleted.
It is your responsibility to ensure the cancellation is completed correctly.
If you experience any issues or need assistance, please contact our Support Team before your billing cycle ends.
We appreciate your time with FiveX and hope to see you again in the future!