At FiveX, transparency and customer control are at the heart of how we operate — especially when it comes to trials and subscriptions. Here’s everything you need to know about how our trial accounts and subscription plans work, so you can get started with confidence.
No Card Required for Trial Accounts
When you sign up for a trial account on FiveX, we do not ask for your credit or debit card information. You can explore the full potential of our platform risk-free, with no upfront payment details required.
Your Choice After the Trial
Once your trial period ends, you’re in full control of what happens next. You’ll have the option to choose from one of our flexible packages: Subscription Prices
Essential Package
Business Package
Custom Package
At this point, FiveX will prompt you to set up an automated payment method to activate your selected subscription plan.
No Automatic Charges or Forced Upgrades
We want to make one thing clear:
If you don’t actively choose a subscription package after your trial ends, we will not automatically move you to a paid plan. Our system is designed to never auto-select a subscription on your behalf. You decide if and when you want to continue with FiveX.
Managing or Canceling Your Subscription
If you have already subscribed to a paid plan and wish to cancel, you can do so easily in two ways:
Visit the Subscription page within your account settings and follow the cancellation steps.
Reach out to our Support Team, who will guide you through the process.
Your subscription — like every aspect of your FiveX experience — remains in your hands at all times.
Your Business, Your Terms
We’ve designed our trial and subscription process with simplicity, clarity, and fairness in mind. No hidden charges, no unexpected renewals — just powerful tools for growing your business when you’re ready.