Understanding how your shipping cost is calculated in FiveX is crucial for managing your margins and pricing strategy effectively. This guide explains the standard calculation method used for determining your net shipping cost when using custom shipping settings in FiveX.
Standard Shipping Cost Calculation
When setting up your own shipping cost in FiveX, two main components are considered:
Flat Shipping Cost – A fixed amount charged per order, regardless of the number of items.
Pick & Pack Cost – A per-unit cost added for every product in the order.
Example 1: Single Unit Order
Let’s say you’ve set:
Shipping Cost: €5 (flat rate)
Pick & Pack Cost: €1 per product
If a customer orders 1 unit, the total shipping cost will be:
€5 (Shipping) + €1 (Pick & Pack for 1 unit) = €6
Example 2: Multiple Units of the Same Product
Now, suppose the customer orders 3 units of the same product:
€5 (Shipping) + (€1 × 3 units) = €5 + €3 = €8
As shown, the Pick & Pack cost is multiplied by the number of units, while the flat Shipping Cost remains constant per order.
Important Note
This is the default calculation method unless you opt for "Shipping Cost Per Product" in your FiveX settings. If you choose that option, the shipping calculation will behave differently, applying the base shipping cost per product instead of per order.
Summary (Shipping cost per Unit/Product):
Order Size | Flat Shipping (€) | Pick & Pack (€) | Net Shipping Cost (€) |
1 unit | 5 | 1 | 6 |
3 units | 15 (3×5) | 3 (1×3) | 18 |
Make sure to review your shipping settings in FiveX to ensure they align with your fulfilment and pricing strategies.
If you need help adjusting your shipping settings, feel free to contact support or consult the FiveX documentation.