In this article, you'll learn how to automate bol.com reviews, and we provide ready-to-use templates (in Dutch) to generate bol.com reviews. ⭐
Steps to Automate bol.com Review Requests:
Log in to FiveX 🖥️
Go to E-mail --> New Automatic Mails (click here) ✉️
Select bol.com as the channel
Choose when the email should be sent - we advise 5 to 7 days after the order 📆
Add the invoice to the email - this is very important; otherwise, the email can be regarded as spam 🚫
Click on Edit Mail and insert the text. We’ve created some ready-to-use templates with a high response rate (>7%). Click here. Feel free to copy and paste them! 📋
Link products to the review requests
Fill in the title - using one of the recommended words (see below) to avoid bol.com marking your email as spam
Activate the mail ✅
Words to be used in title to avoid email comes in spam folder
onderweg, verstuurd, verzonden, shipped, is geleverd, factuur, bevestiging, track & trace, track and trace, nieuwsbrief, wil je ons helpen, bedankt, thank, dankjewel, dankuwel, pakbon, wat vindt u van, levering, ingepakt, bezorgd, ingepland, aangemeld, afgeleverd, verzending, ontvangen, nota, invoice, pending, planned, received.
With bol.com, we are able to send a direct review request link, which means we provide the customer with a link where they can directly leave a review. ⭐️📬