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How to create & automate bol review requests in FiveX?

Bol review request email creation

In this article, you'll learn how to automate bol.com reviews, and we provide ready-to-use templates to generate bol.com reviews. ⭐

Steps to Automate bol.com Review Requests:

  1. Log in to FiveX 🖥️

  2. Go to E-mail --> New Automatic Mails (click here) ✉️

  3. Select bol.com as the channel

  4. Choose when the email should be sent - we advise 5 to 7 days after the order 📆

  5. Add the invoice to the email - this is very important; otherwise, the email can be regarded as spam 🚫

  6. Click on Edit Mail and insert the text. We’ve created some ready-to-use templates with a high response rate (>7%). Click here. Feel free to copy and paste them! 📋

  7. Link products to the review requests

  8. Fill in the title - using one of the recommended words (see below) to avoid bol.com marking your email as spam

  9. Activate the mail ✅

Words to be used in title to avoid email comes in spam folder

onderweg, verstuurd, verzonden, shipped, is geleverd, factuur, bevestiging, track & trace, track and trace, nieuwsbrief, wil je ons helpen, bedankt, thank, dankjewel, dankuwel, pakbon, wat vindt u van, levering, ingepakt, bezorgd, ingepland, aangemeld, afgeleverd, verzending, ontvangen, nota, invoice, pending, planned, received.

With bol.com, we are able to send a direct review request link, which means we provide the customer with a link where they can directly leave a review. ⭐️📬

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